A massive data breaches exposed thousands of capital one customer’s sensitive data, leaving the risk of identity theft for life, a new class action lawsuit claims.
The lawsuit, filed by plaintiff Andrew Willoughby, alleges that Capital One Financial Corporation, Capital One Na and Capital One Bank (US) NA entities have made the public public with employee negligence to disclose customer personal identifiable information (PII).
The lawsuit alleges that it is not protected due to unprotected computer systems, customer’s name, Social Security number, address, email address, date of birth, phone number, credit card number, transaction history and other financial information published via data breach.
The violation occurred between August 11, 2022 and May 22, 2023, when “fraudulent actors” accessed client PII because they “will not maintain proper security systems” for employees, according to the lawsuit.
Capital One employee is also allegedly delayed notifying the plaintiffs of what happened to save them from potential identity theft crimes.
The complaint says,
“Defendants’ negligence have given the cybercriminals everything they need to commit identity theft and wreak havoc on the economic and personal lives of thousands of individuals…
The defendant was negligent and did not inform the plaintiff and the class members of the data that they would violate in time to protect themselves from theft of their identity. ”
Now, the lawsuit argues that “for the rest of your life” that capital customers must face the threat of identity burglars who own or misuse personal information via the dark web.
“The unencrypted PII of plaintiffs and class members can be in the hands of companies that use detailed PII for target marketing without the approval of plaintiffs and class members. Unauthorized individuals have easy access to plaintiffs and class members’ PII.”
Capital One was recently accused of engaging in a “cancellation culture” by President Donald Trump’s son Eric Trump.
The bank had total assets of $490.1 billion as of the end of last year.
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