Beyond the general benchmark: How your bench evaluates AI models against real data

Join our daily and weekly newsletter for the latest updates and exclusive content on industry-leading AI coverage. learn more Every AI model release inevitably includes a chart that promotes how this benchmark test or its evaluation matrix is ​​better than its competitors. However, these benchmarks often test common features. For organizations that want to use…

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How AMEX uses AI to improve efficiency: 40% less escalation, 85% more travel assistance

Join our daily and weekly newsletter for the latest updates and exclusive content on industry-leading AI coverage. learn more American Express is a huge multinational company with approximately 80,000 employees. As you can imagine, whether they’re dealing with Fritz laptops, whether they’re struggling with WiFi access. But as everyone knows firsthand, interacting with it, especially…

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